Privacy & Policy
Privacy Policy
At Brisbane Hair Clinic, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when booking a consultation, making an enquiry, or using our services.
Information We Collect
When you voluntarily provide information to us for consultation bookings or enquiries, we may collect:
Name
Email address
Phone number
Service interest (e.g., hairline restoration, scar camouflage, alopecia solutions)
Payment details (processed securely through third-party providers)
How We Use Your Information
The information we collect is used for the following purposes:
Providing and Improving Our Services – To book consultations, deliver SMP treatments, and enhance the client experience.
Communication – Sending appointment confirmations, reminders, and responding to enquiries.
Billing and Payments – Processing payments securely through trusted third-party partners.
Website Analytics – Monitoring traffic, improving functionality, and enhancing user experience.
Legal and Compliance Requirements – Ensuring compliance with industry regulations and protecting against fraud or unauthorized access.
How We Protect Your Information
We use secure systems and technologies to keep your information safe. These measures help us:
Prevent unauthorized access or misuse of your data.
Process payments through encrypted third-party providers.
Ensure that personal data is only accessible to authorized staff for legitimate business purposes.
Our website may also use cookies and tracking technologies to:
Recognize repeat visitors and store preferences.
Improve website usability and functionality.
Analyze website traffic patterns to optimize performance.
You can adjust your browser settings to disable cookies, but some features of our website may not function properly if cookies are disabled.
Your Privacy Rights & Choices
Depending on your location and applicable laws, you may have rights regarding your personal data, including:
Access & Correction – Requesting a copy of the information we hold about you.
Data Deletion – Requesting that we delete your personal data, subject to legal obligations.
Marketing Preferences – Opting out of promotional emails or text messages.
Cookie Preferences – Managing cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or our business operations. Updates will be posted on this page with the effective date clearly indicated. We encourage clients to review this policy regularly.